A non-stop effort to maximize room block growth and eliminate your exposure to attrition and other costly liabilities is what we do.

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Crafting the Hotel Block

Customized city-wide housing blocks that meet your needs

  • A balanced mix of luxury, moderately priced and budget friendly options
  • A mix of independently owned and major chain hotels
  • Hotels located near the meeting/event venue
  • LEED certified properties and hotels offering sustainability programs
  • ADA compliance
  • Bonus reward point opportunities

City-wide Housing Management

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Room Block Management

  • Dedicated, knowledgeable account professionals become an extension of your staff
  • BlockMax, an infinitely scalable and customizable city-wide housing management system for events of all sizes
  • Inventory control perfected
  • Rate monitoring systems ensure your meeting offers the lowest rates available
  • Limitless sub-block configurations
  • Robust reporting tools featuring standard, custom, and DIY ad-hoc reporting functionality 
  • Executive level dashboard featuring key performance indicators
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Customer Service

  • Knowledgeable customer service professionals
  • State of the art call center
  • Flexible hours of operation
  • Assistance by phone and online with live chat and chat bot technologies
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Exhibitors and Groups

Proven strategies to maximize room block utilization by exhibitors and groups

  • Onsite room block assignments during booth space selection
  • Automated outreach to exhibitors following the purchase of booth space
  • Incentives, discounts, and bonus points programs
  • DIY sub-block creation and management websites for groups and exhibitors
  • A full suite of marketing tools
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The Attendee Booking Experience

Our proprietary hotel reservation system, BlockMax, eliminates click fatigue and captures bookings with fewer page views than any other system on the market. 

  • Visually appealing, mobile friendly, webpages with sorting and filtering capabilities
  • Interactive mapping technology providing visual rate and location comparisons
  • Seamless integration with registration and association management systems
  • Customizable, infinitely scalable systems that can accommodate complex booking policies and procedures for individuals, international and domestic groups, staff, and vendors.
  • Waitlist capabilities
  • Customizable reservation confirmations

Schedule a demonstration

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VIP Services

Providing effortless check-in and memorable experiences to your most important customers, members, and exhibitors.

  • Personalized booking experiences
  • Pre-keyed rooms
  • Management of amenities
  • Organized ground transportation
  • VIP greeting upon arrival
  • Pre arrival room checks
  • Housing staff on call 24/7
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Hotel Contract Negotiations

Seasoned professionals negotiate contracts that minimize risk to your organization, maximize concessions, and guarantee the best room rates for your attendees.

  • Buying power - guaranteed best selection and best rates
  • Risk management
  • Maximum concessions and incentives
  • Guaranteed no lower rate and walk protection clauses
  • VIP amenities and special services
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Commission/Rebate Billing and Collection

  • Collection of hotel pick-up reports
  • Auditing to uncover around the block bookings
  • Commission and rebate Invoicing
  • Collections and financial reporting
  • Detailed post-event reporting and analytics.
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